The problem occurs with my iPod Classic, iPod nano, or iPod shuffle.The problem occurs with my iPhone, iPod, or iPod Touch.One or multiple songs or videos failed to copy: iTunes asks me for a password when trying to play a song or video. ![]() CopyTrans says that my iTunes library is corrupt.The backup gets stuck on a single track.CopyTrans detects my iPhone but takes a while to list files.CopyTrans detects my iPod but not its media files.CopyTrans does not see some of my iPhone songs or playlists.One or multiple songs or videos failed to copy.Cannot transfer songs or videos to your PC or iTunes library because CopyTrans not working? Are you experiencing an iTunes library sync issue with CopyTrans? In the vast majority of times, the problem is related to the iPhone or a PC misconfiguration and not directly to CopyTrans.Ĭlick on the statement that describes your issue most accurately and follow the suggested troubleshooting steps:
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